FREQUENTLY ASKED QUESTIONS (FAQ)

The 5KM fun run is not a timed event. Runners of all ages may participate and are encouraged to walk or run at your comfortable pace.
The 10KM Run is a timed category.

You are advised to consult your doctor before registering.

A little rain won’t stop the event! Though of course in the very unlikely situation of extreme weather conditions, and the event having to be cancelled, all participants will be informed as soon as possible.

Registration

  1. There is no age restriction to participate but participants must be able to complete the 5KM distance.
  2. All children aged 3 years and above as of the 31st December 2023 must be registered.
  3. All participants, registered and unregistered aged below 17 years of age as of the 31st December 2023 must be accompanied at all times by at least one registered adult being aged 18 years and above as of the 31st December 2023.

You can pay by credit card, FPX or e-wallets through the online payment portal, which you will be directed to, after you have completed the registration form.

Yes, bulk registration is possible, however you must have available all team mate(s) information for the registration page.

You will receive an e-ticket upon your successful registration which will be sent to your registered email address. Do take note that a copy of the e-ticket, hard or soft copy, is a compulsory document required during your Race Pack Collection. Please remember to bring along your e-ticket and your NRIC (for Malaysian) or Photo ID card (for non-Malaysian) for verification during Race Pack Collection.

All entries are non-transferable, non-refundable and non-deferrable.

You are responsible to make all the necessary travel arrangements, as well as obtain all entry, exit, health and other relevant documents. Please contact the applicable Consulate or Embassy for these additional requirements.

As per the new requirement from the Malaysian Immigration Department, please state in the Disembarking Visitor Card the purpose of your visit to Malaysia is to participate in the particular event that you have registered for.

If in doubt, please contact the Malaysian Immigration Department by logging on to their website at http://www.imi.gov.my.

Event Day

Routes will be shared on the official website and social media platforms once available.

No. To ensure the safety of all participants, using any wheel-run objects during the race is not allowed. Any participants using wheel-run objects will be requested to exit the race course immediately by the security officers/officials.

Yes, baby prams / strollers are allowed for 5KM fun run only but are the sole responsibility of the participant.

Public parking spots are available around the race venue. Please check available spaces and plan your travel time to the venue.

No. Pets are strictly not allowed on the race venue and race course.

Manned first aid stations are along the course to attend to participants who are injured and/or unable to finish the race.

Routes will be shared on the official website and social media platforms once available.

TimeActivity
7:00amOfficial flag-off 10km
7:30amOfficial flag-off 5km

The cut-off time will be 2 hours from the flag-off time, after which the public roads will be reopened.

The festival and its interactive attractions are provided free of charge. However, there will be food and beverage concessions and vendors to make the Festival even more enjoyable, so a small amount might come in handy.

Yes. We encourage family and friends that aren’t participating to come and watch and enjoy the festivities.

Race Pack Collection

Race Pack Collection is scheduled for 26-28 July at Main Atrium , LaLaport BBCC.

Yes. Your representative must bring along your registration confirmation and have their NRIC available for verification.

Please refer to the chart for the size measurement. All sizes are Asian sizes and unisex cutting. Requests for change of T-shirt size will NOT be entertained at any point of time including during Race Pack Collection.

No, we will be having a collection on the weekend before the event, kindly make the necessary arrangement to have it collected by a representative should you not be available.

No. Unfortunately, all Race Pack not collected during the designated period will be forfeited.

No. Unfortunately, all Race Pack not collected during the designated period will be forfeited.

Please send us an email to ask@lglifesgoodrun.com and we will get back to you with an answer within 48-hours.

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